Terms & Conditions

BODY SHAPE, COLOUR ANALYSIS & STYLE PERSONALITY SESSIONS:

These are to be held at either Louise’s home in Clapham Junction or at a prearranged location in central London.


WARDROBE EDITS:

These appointments are to be held at your home, to which Louise will travel. If your home is more than 45 minutes away from Clapham Junction, an additional £30ph travel time will be added to your invoice, as well as the return journey travel costs. This is to be paid when the balance is due.


PERSONAL SHOPPING:

These appointments can only be held in London to allow Louise time the day before to pre-shop for your appointment. In special circumstances, for an agreed fee, Louise can arrange with the client an alternative location – this will be at Louise’s discretion, non-refundable and paid in advance. During your personal shopping appointment, as the client, you must take full responsibility for your personal belongings, as well as any items you may decide to purchase on the day or, consequently, return.


STYLE PARTIES:

Style Parties are to be held at your chosen location as the event host. When organising your Style Party, as the host, you are responsible for ensuring the final balance is paid in full 7 days before the event takes place. If the balance is not received on or before this date, your date will be released for other clients to book and your booking, consequently, is cancelled and your deposit lost. A non-refundable 50% deposit is required at the time of booking which will secure your Style Party date. If the Style Party is held more than 45 minutes away from Clapham Junction, an additional £30ph travel time will be added to your invoice, as well as the return journey travel costs. This is to be paid when the balance is due. Please note: if your Style Party includes colour analysis, this is done most accurately in natural daylight and all partygoers are asked to have removed makeup/fake tan/tinted moisturiser prior to being analysed to ensure they obtain their true results and make the most of the experience!


GIFT VOUCHERS:

Gift vouchers are to be paid in full at the time of purchase and are non-refundable. They are valid for six months from the date of purchase and can be redeemed by contacting Louise directly to organise the appointment. These can either be beautifully packaged and posted to the recipient or emailed to you to send on as you wish. Please discuss with Louise if you have special delivery requirements so she can try to help cater for these. Depending on your voucher’s delivery preference, an additional 1st class postage fee will be charged on top of the voucher price, to be paid at the time of purchase. Overseas postage will be charged at the rate at the time. When receiving the service, if the recipient is more than 45 minutes away from Clapham Junction, an additional £30ph travel time will be added to your voucher payment, as well as the return journey travel costs. These are to be paid at the time of purchasing the voucher, so please ensure you have the recipient’s details to hand on booking.


DISCOUNTS / REFERRAL SCHEME:

As a thank you for recommending Louise and supporting her business, she is happy to offer you a 10% discount to use on your next booking, which becomes valid when the referral leads to a complete paid service. The client you refer will pay full price for their booking.


CHARITY DONATIONS / RESELLING:

If you decide you wish to pass unwanted items following the Wardrobe Edit to Louise for her to arrange to pass on to charity, this decision cannot be reversed and Louise will not be held liable if you change your mind.


CORPORATE EVENTS:

Please ask Louise for a tailored quote and T&Cs.


CANCELLATION BY LOUISE:

In the unlikely event that Louise has to cancel your appointment, you will be entitled to either a full refund or to reschedule your appointment at the earliest possible convenience.


TIME KEEPING:

All services must be completed within the allocated time slot you have pre-booked. Unfortunately, if you are late, your time slot cannot be extended. Please arrive on time to avoid disappointment and to make the most of your session.


WEEKEND BOOKINGS:

If you would like to book your appointment over a weekend (Saturday/Sunday), Louise makes an additional 20% surcharge – eg: £125ph = £150ph


NEWSLETTER:

When signing up to the Weiz Styles newsletter, you have the right to unsubscribe at any time and can rest assured that your email address will not be passed on to anyone else.


PAYMENT METHODS & WEIZ STYLES BANK DETAILS:

You will receive a unique invoice which provides these details. Weiz Styles accepts payments by BACS and Paypal.


BALANCE DUE:

The balance of your payment is due 48hrs before the service takes place. If you book an appointment to take place within the 48hr window, you will need to pay the entire service amount in full at the time of booking. This amount is non-refundable.


LATE PAYMENT FEE:

An email reminder will be sent to you the working day before the balance due date. If you pay your balance after this date, you will be charged 10% of the remaining balance per day up until the day you pay. If the payment has still not been received 24 hours before your appointment time, your booking will be cancelled and your deposit will not be refunded.


DEPOSITS:

After discussing your service, date and time with Louise, your appointment will only be secured once your deposit has been received. The deposit is non-refundable and equates to 50% of the booking total.


CANCELLATIONS / RESCHEDULING:

Please give a minimum of 7 days notice if you need to cancel or reschedule your appointment. This enables Louise enough time to fill the appointment slot with another client. You may reschedule once, free of charge. If you need to rearrange for a second time, an additional fee of £100 will be added to your balance and the rescheduled date and time must be confirmed that day. The third time you request to reschedule will result in the cancellation of your appointment and your initial deposit will be lost. If you require Louise’s services after this, you will need to pay a new deposit at the time of the new booking and the T&Cs will renew.


OVERSEAS PAYMENTS:

If you are a paying client from overseas, your payment is due in full at the time of booking. Please ensure you pay all your exchange rate charges and none are incurred by Weiz Styles. This payment will be non-refundable but you will be allowed one reschedule with seven days notice.

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